IYF Blog - Posts by Petula Nash

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The Phone Call Every Program Manager Hopes to Get

The call came while I was in a meeting. My mind was on the group discussions as I stepped out of the room and distractedly answered, “Hello, how can I help you?” The connection was bad, every other word barely audible. Amidst the lost phrases, I was able to piece together “My name is Clerina - I benefited from IYF’s CYEP program - and I am calling to say thank you.”